IT IS CONFIRMED             

                 the decree by the President of

the Republic of Kazakhstan

From December, 29, 2015 № 153


The ethical code of civil servants of the Republic of Kazakhstan

(Rules of office ethics of civil servants)

1. General provisions

1. Public service execution is expression of special trust from a society and the state and demands much of morally-ethical shape of civil servants.

The society counts that civil servants will put all forces, knowledge and experience in professional work carried out by them, impartially and fairly to serve the Native land – the Republic of Kazakhstan.

Civil servants in the activity should be attached to a policy by the First President of the Republic of Kazakhstan - Noursultan Nazarbayev, the Leader of the Nation and consistently to put it into practice.

2. The present Ethical code of civil servants of the Republic of Kazakhstan (the Rule of office ethics of civil servants) (further - the Code) according by the Constitution of the Republic of Kazakhstan, laws of the Republic of Kazakhstan from November, 23, 2015 «About civil service of the Republic of Kazakhstan», from November, 18, 2015 «About corruption counteraction», standard morally-ethical standards establishes the basic requirements to morally-ethical shape of civil servants, and also base standards of their behaviour.

The code is directed on strengthening of trust of a society to state structures, formation of high culture of mutual relations in public service and the prevention of cases of unethical behaviourof civil servants.

3. Heads of state structures, in the central executive powers - responsible secretaries of the central executive powers or officials to whom powers of responsible secretaries of the central executive powers are when due hereunder assigned, and in cases of absence of responsible secretaries of the central executive powers or the specified officials - heads of the central executive powers provide execution of requirements of the present Code, placing of the text of the present Code in buildings of state structures in the places accessible to a general review.

4. The civil servant in three-day term after receipt on public service should be in writing acquainted with the text of the present Code.

2. The general standards of behaviour

5. Civil servants should:

1) to promote strengthening of unity of the people of Kazakhstan and international consent in country, validly to concern to state and to other languages, traditions and customs of the people of Kazakhstan;

2) to be fair, fair, modest, to observe standard morally-ethical standard, in circulation with citizens and colleagues to show politeness and a correctness;

3) to provide legality and justice of decisions accepted by them;

4) to provide a transparency of the decision-making, mentioning the rights and legitimate interests physical persons and legal entities;

5) to resist to the actions, the interests of the state interfering or reducing efficiency of functioning of state structures causing a damage;

6) to raise professional level and qualification for effective execution of official duties, to observe restriction and interdictions, which established by laws of the Republic of Kazakhstan;

7) the actions and behaviournot to give an occasion to criticism from a society not to suppose prosecution for criticism, to use constructive criticism for elimination of lacks and improvement of the activity;

8) not to use office position for rendering of influence on activity of state structures, the organizations, civil servants and other persons at the decision of questions of personal character;

9) not to spread the information which are not representing the facts;

10) to provide safety of state ownership, rationally, effectively and only in the office purposes to use the entrusted state ownership, including vehicles;

11) strictly to observe office discipline, honesty, impartially and qualitatively to execute the official duties, rationally and effectively to use working hours;

12) on a constant basis to take measures on improvement of quality of rendered state services, entirely being guided by inquiries of the population as consumer of the state services;

13) not to suppose fulfilmentof offences and other offences for which by the law it is provided disciplinary, administrative or a criminal liability;

14) to observe business etiquette and rules of official behaviour.

Appearance of the civil servant at execution of official duties by it should promote strengthening of authority of machinery of state; correspond to the standard official style which distinguishes officiality, restraint and accuracy.

6. Civil servants should not use office position and the possibilities connected with it in interests of public and religious associations, other noncommercial organizations, including for propagation of the relation to them.

Civil servants, including occupying supervising posts, cannot openly show the religious beliefs in collective, force the subordinated employees to participation in activity of public and religious associations, other noncommercial organizations.

3. Behaviourstandards during off-duty time

7. Civil servants during off-duty time should:

1) to adhere standard morally-ethical standards, not to suppose cases of antisocial behaviour, including a finding in public places in a drunken state offending human advantage and public morals;

2) to show modesty, not to underline and not to use the official position at reception of corresponding services;

3) not to suppose from its part infringement of requirements of the legislation interfaced to an encroachment on public morals, an order and safety, and not to involve other citizens in fulfilmentof illegal, antisocial actions.

4. Behaviourstandards in office relations

8. Civil servants in office relations with colleagues should:

1) to promote an establishment and strengthening in collective of business and benevolent mutual relations and constructive cooperation;

2) to stop or take other measures on a non-admission of infringements of norms of office ethics from other civil servants;

3) to abstain from discussion of personal and professional qualities of the colleagues discrediting their honourand advantage in collective;

4) not to suppose the actions (inactivity) interfering performance by colleagues of their functions.

9. Heads in relations with the subordinated employees should:

1) the behaviourto be an example for impartiality, justice, unselfishness, the valid relation to honourand advantage of the person;

2) to provide observance of principles of meritocracy, at the decision of personnel questions not to render preference to relationship signs, expatriates’ community and personal fidelity;

3) to show justice and objectivity at an estimation of results of their activity, and also application of measures of encouragement and exactions;

4) to take the measures directed on a laboursafety, health, creation of safe and necessary conditions for effective activity, and also creation of the favorable moral and psychological atmosphere excluding any forms of discrimination and encroachments on honourand advantage of employees;

5) not to use office position for rendering of influence on their activity at the decision of questions of not office character;

6) not to force to fulfilmentof illegal acts, and also the acts not compatible with standard morally-ethical standards;

7) not to suppose in relation to them unreasonable charges, the facts of roughness, humiliation of advantage, tactlessness and incorrect behaviour.

10. The civil servants occupying subordinate posts should:

1) at performance of commissions of heads to represent only objective and authentic data;

2) immediately to bring to the notice of a management and the representative on ethics about become by it known cases of infringements of norms of office ethics and the minor offences discrediting public service;

3) not to suppose the actions (inactivity) interfering performance of lawful commissions of the head;

4) not to suppose concerning a management of displays of personal fidelity, aspiration to reception of benefits and advantages at the expense of their official possibilities.

5. The standards of behaviourconnected with public statements, including in mass media

11. Public statements concerning state structure activity are carried out by its head or representatives on it officials of a state structure.

Civil servants should conduct discussions in the correct form, without undermining authority of public service.

12. Civil servants should not express publicly the opinion concerning a state policy and office activity, if it:

1) does not correspond to the basic directions of a policy of the state;

2) opens the office information which is not resolved to promulgation;

3) contains unethical statements to officials of the state, state bodies, other civil servants.

13. Publications by civil servants on behalf of a state structure on the questions which have been not connected with carrying out of a state policy, activity of a state structure and civil servants are not supposed. The publication of materials on pedagogical, scientific and other creative activity can be carried out by the civil servant only from own name as private person.

14. At a presentation to the civil servant of unreasonable public charge in corruption displays it should take in a month from the date of detection of such charge measures on its refutation.


Operating procedure

Mon. - Fri.: 9:00 – 13:00,
14:30 - 18:30



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